We have upper dollar limits on transactions. Given that, what our credit card merchant banks would prefer, are the products we offer. They would become rather concerned if they saw multiples combined into a single large charge that exceeds those limits.
John
The Ghost in the Machine Quote
John
The Ghost in the Machine Quote
The complaint, from the other side, is that you're pandering to your biggest spenders. Wasn't there a Thanksgiving special that was suited towards the bigger spenders?
Unfortunately for VS, this is almost a no-win situation. You complain about how their promotions/discounts cater to the masses and you get a phone call from your credit card company. Boo-hoo. I know, because I was one of the people firing bullets at VS, that previous model/customer benefit contests were pretty much aimed at the big spenders.
While it's a fine approach to take, the gross underbelly will show itself sooner or later.
Having said all that, would I complain about a higher price point for a discount? No, every business needs to be able to adapt and adjust to their customer wants as long as it falls in line with their overall strategy and the desires of whatever partners may affect it. Then again, I only buy time when I can afford to. Quote
I also was wondering about that: it doesn't seem to make sense.
You would expect more discount when you buy more, but they offer less...
(maybe also issues with credit card companies... who knows...)
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John
The Ghost in the Machine
so umm... when should we expect this Manager's Special? Quote
There was a point in time when you couldn't purchase anything over $200 in credits at any given time. I also brought up the discount/pricepoint issue a while back and was pointed to their bottom line, without actually being shown anything.
What percentage of people who buy time, have the resources that you claim to have? My guess would be less than 5%. Does it make sense to pander to that small a perecentage of your client base. Like I said, I have no problem offering customers in your income bracket a higher price point, however, they can't get so carried away with your demographic as to forget about the majority of their customers.
As for your other points, well, it's your life and you're choosing to spend it here. Quote
We listened; check out the promo products.
John
The Ghost in the Machine
PS - The Managers Special is coming real soon now.
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