Thank you for taking the time to contact us! If you are having Cam2Cam issues, you are advised to log out, clear your cache and cookies, disable all Ad Blockers, then log into your account and use the site's Test Page before starting another Cam2Cam show. For optimal results, we recommend conducting your Cam2Cam session through Safari, Chrome or Firefox, as these browser use WebRTC (Real Time Communication) and require only your permission to access your cam and mic, without downloaded plugins.
Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by email or calling us at 1-800-685-9236. A representative will always be available to assist you.
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This happened to me on Thursday. Twice! However unlike you, I was able to go back in straight away. 3rd time was fine.
I use Chrome and keep it up to date. Performance has been rock solid up until this point.
Thought it was just me
Xav.
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Thank you for taking the time to contact us! If you are having Cam2Cam issues, you are advised to log out, clear your cache and cookies, disable all Ad Blockers, then log into your account and use the site's Test Page before starting another Cam2Cam show. For optimal results, we recommend conducting your Cam2Cam session through Safari, Chrome or Firefox, as these browser use WebRTC (Real Time Communication) and require only your permission to access your cam and mic, without downloaded plugins.
Should you still have any questions, please feel free to contact our 24/7 Customer Service Department by email or calling us at 1-800-685-9236. A representative will always be available to assist you.
R.N.
Hi, I think you misunderstood the problem. First of all it is not a C2C issue, but a show issue. Second, I already did clear the cookies. I clear them everytime before I login. My show got interrupted prematurely and this should not have happened. Unfortunately this still keeps happening.
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